FCC Complaint Form (for Captioning Placement & Speed)
https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=33794
 
Use when complaining about placement of captioning (over sports scores or other visual information). Do not use to report locations that refuse to provide captioning.

Consumer Resources

FaceBook Page: Captions On Now!
https://www.facebook.com/CaptionsOnNow/
 
Shows the history of a unique grassroots effort to require businesses with TV sets used by the public to display captions.
 
City of Portland Website on the Captioning  Ordinance:
http://www.portlandoregon.gov/69429
 
Official Portland City government website on the captioning ordinance with a FAQ sheet, list of Benefits , procedure for Violations , and a list of Resources .
 
Captions On Now website
http://captionsonnow.net
 
This website is a one-stop place for businesses, consumers, and advocates interested in making public TV sets accessible in Portland, Oregon or other places.
 
HLAA Conference Presentation by David Viers
http://captionsonnow.net
 
David Viers gave a presentation at the Hearing Loss Association Conference in Washington, DC on June 26, 2016.  Click the Download button to view the PowerPoint.
 
Download
Document: Portland Businesses - How to Turn on Captions
 
 
 
A one-page PDF handout for customers to help their favorite businesses comply with the ordinance.
 
How to Comply